Privacy Policy

1. Introduction

Arena Animation Connaught Place ("we", "our", "us") is committed to protecting your privacy and ensuring full transparency in how your personal data is collected, used, and processed, especially in relation to advertising and tracking technologies.

Arena Animation Connaught Place is operated by LEZSTART TRANSPORTATION AND LOGISTICS PRIVATE LIMITED. All billing and GST transactions are processed under this entity following a transition from Vidya Training Institute Pvt Ltd.

This Privacy Policy applies to all users of our website and services.

2. Legal Basis for Processing

We process personal data only when legally permitted under applicable data protection laws:

• Consent – for cookies, tracking technologies, and marketing communications
• Contractual necessity – to respond to enquiries or provide requested services
• Legitimate interest – for basic website functionality and limited analytics
• Legal obligation – to comply with applicable laws and regulations

3. Information We Collect

3.1 Personal Information (Provided by You)

• Full name
• Phone number
• Email address
• Course interests or enquiry details
• Any information submitted through forms or communication channels

3.2 Automatically Collected Data

• IP address (anonymized where applicable)
• Browser type and device information
• Pages visited, session duration, and interactions
• Referral source

3.3 Advertising & Tracking Data (Only With Consent)

• Advertising identifiers (e.g., click IDs)
• Pixel or tag-based tracking data
• Interaction with advertisements

4. Cookies & Tracking Technologies

We use a consent-based cookie system.

Types of Cookies:

a) Essential Cookies (Always Active)

Required for core website functionality such as navigation and form submissions.

b) Analytics Cookies (Consent Required)

Used to understand website usage and improve performance. Data is anonymized wherever possible.

c) Advertising & Remarketing Cookies (Explicit Consent Required)

Used for:

• Showing relevant ads
• Measuring ad performance
• Retargeting visitors

No advertising or non-essential tracking cookies are activated without your explicit consent.

5. Advertising & Remarketing

With your consent, we may use your data for advertising purposes, including:

• Displaying personalized ads across platforms
• Creating remarketing audiences
• Measuring campaign effectiveness

This may involve secure integrations with advertising platforms such as Google Ads and Meta (Facebook/Instagram).

Important Safeguards:

• We do not sell your personal data
• We do not share personally identifiable information directly with advertisers
• All advertising data is processed through secure and compliant systems

6. How We Use Your Information

We use collected data to:

• Respond to enquiries and provide course information
• Schedule counselling or demo sessions
• Send updates, offers, or relevant communication (only with consent)
• Improve website functionality and performance
• Analyze campaign effectiveness (only with consent)
• Maintain internal records

7. Data Sharing

We only share your data with trusted entities under strict confidentiality:

• Internal staff and counsellors
• CRM and lead management systems
• Website hosting and technical providers
• Analytics and advertising partners (only with consent)
• Legal authorities if required by law

All third parties are obligated to comply with applicable data protection regulations.

8. Data Retention

We retain personal data only as long as necessary:

• Enquiry/lead data: up to 24 months
• Marketing data: until consent is withdrawn
• Analytics data: anonymized and retained for limited periods

9. Data Security

We implement appropriate technical and organizational measures:

• SSL encryption
• Secure servers and firewalls
• Restricted access controls
• Regular monitoring and updates

Despite these measures, no online system can guarantee absolute security.

10. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Object to or restrict processing
• Request data portability

Requests can be made using the contact details below.

11. Consent Management

You can:

• Accept or reject non-essential cookies
• Change cookie preferences anytime
• Withdraw consent for tracking and marketing

Withdrawal of consent will stop all non-essential data collection and advertising tracking.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

13. Children's Privacy

We do not knowingly collect personal data from individuals under the age of 16 without parental consent.

14. Contact Information

15. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or business practices. Updated versions will be posted on this page with a revised date.

16. Compliance Statement

This website follows a strict, consent-driven, privacy-first approach. No tracking, analytics, or advertising data collection is performed without user approval, ensuring transparency and user control at all times.